お世話になります。
YAHOO知恵袋にて同様の症状に対してコメントされておられましたんので、お伺いいたしました。
症状としては、楽天市場を表示すると「Related Products」、「Best Value」という広告が表示され困っております。
広告の削除方法と、この症状に起こりうる影響などをご教授いただきたくよろしくお願いいたします。
スクリーンショトと各ログを添付いたします。
HJTのログ
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Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 14:47:38, on 2017/01/04
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0000)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\EPSON\MyEPSON Connect\mep.exe
C:\Users\Minoru\AppData\Local\Microsoft\OneDrive\OneDrive.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\CyberLink\PowerDVD12\PDVD12Serv.exe
C:\PROGRA~2\COMMON~1\MICROS~1\OFFICE15\CSISYN~1.EXE
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Users\Minoru\Desktop\HijackThis.exe
F2 - REG:system.ini: UserInit=
O2 - BHO: Skype for Business Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_101\bin\ssv.dll
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_101\bin\jp2ssv.dll
O4 - HKLM\..\Run: [CLMLServer_For_P2G8] "C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe"
O4 - HKLM\..\Run: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [OneDrive] "C:\Users\Minoru\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - HKCU\..\Run: [DVDFab Passkey] "C:\Program Files (x86)\DVDFab Passkey\DVDFabPasskey.exe"
O4 - HKCU\..\Run: [EPLTarget\P0000000000000000] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATILMJ.EXE /EPT "EPLTarget\P0000000000000000" /M "EP-706A Series"
O8 - Extra context menu item: Microsoft Excel にエクスポート(&X) - res://C:\PROGRA~2\MICROS~1\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: OneNote に送る(&N) - res://C:\PROGRA~2\MICROS~1\Office15\ONBttnIE.dll/105
O9 - Extra button: OneNote に送る - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: OneNote に送る(&N) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra button: クリックで Lync 通話 - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: クリックで Lync 通話 - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: OneNote リンク ノート(&K) - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote リンク ノート(&K) - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://help.eset.com (HKLM)
O15 - ESC Trusted Zone: http://help.eset.com (HKLM)
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_0745f11ce6fc197c\IntelCpHeciSvc.exe
O23 - Service: Intel(R) Content Protection HDCP Service (cplspcon) - Intel Corporation - C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_0745f11ce6fc197c\IntelCpHDCPSvc.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\Windows\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Internet Security\ekrn.exe
O23 - Service: Epson Scanner Service (EpsonScanSvc) - Unknown owner - C:\Windows\system32\EscSvc64.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Intel Corporation - C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_0745f11ce6fc197c\igfxCUIService.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel(R) Security Assist - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe
O23 - Service: Intel(R) Security Assist Helper (isaHelperSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isaHelperService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: MyEPSON Connect Service - SEIKO EPSON CORPORATION - C:\Program Files (x86)\EPSON\MyEPSON Connect\mepService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo64 Service(CRVS) (RichVideo64) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo64.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: RunBooster Service (RunBooster) - SkyNET Corporation - C:\Program Files\RunBooster\RunBoosterService64.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\Windows\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\Windows\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 9478 bytes
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CCのインストール情報ログ
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3D Builder Microsoft Corporation 2016/12/01 12.0.3131.0
Adobe Reader XI (11.0.18) - Japanese Adobe Systems Incorporated 2016/10/13 413 MB 11.0.18
CCleaner Piriform 2017/01/04 19.0 MB 5.25
CyberLink Media Suite 10 CyberLink Corp. 2016/10/12 105 MB 10.0
DVD Decrypter (Remove Only) 2016/10/16
DVD Shrink 3.2 DVD Shrink 2016/10/21 969 KB
DVDFab 9.3.1.6 (19/09/2016) Fengtao Software Inc. 2016/10/12 166 MB
DVDFab Passkey 8.2.8.5 (11/08/2016) Fengtao Software Inc. 2016/10/25 8.96 MB
EPSON EP-706A Series プリンター アンインストール SEIKO EPSON Corporation 2016/10/10
Epson Print CD Seiko Epson Corporation 2016/10/10 75.3 MB 2.44.00
EPSON Scan Seiko Epson Corporation 2016/10/10
Epson Software Updater SEIKO EPSON CORPORATION 2016/10/10 15.4 MB 4.4.3
ESET Internet Security ESET, spol. s r.o. 2017/01/04 263 MB 10.0.369.3
Groove ミュージック Microsoft Corporation 2016/12/16 10.16112.10211.0
ImgBurn LIGHTNING UK! 2016/10/12 3.14 MB 2.5.8.0
Intel(R) Management Engine Components Intel Corporation 2016/09/20 11.0.6.1194
Intel(R) Processor Graphics Intel Corporation 2016/11/04 21.20.16.4534
Intel(R) Rapid Storage Technology Intel Corporation 2016/09/20 14.8.0.1042
Intel(R) Serial IO Intel Corporation 2016/09/20 30.63.1519.7
Intel® Security Assist Intel Corporation 2016/09/20 1.64 MB 1.0.1.620
Java 8 Update 101 Oracle Corporation 2016/10/10 186 MB 8.0.1010.13
LINE LINE Corporation 2016/12/07 5.4.6.0
Logicool Unifying ソフトウェア 2.50 Logicool 2016/12/15 6.98 MB 2.50.25
Microsoft Office Professional Plus 2013 Microsoft Corporation 2016/12/14 55.7 MB 15.0.4569.1506
Microsoft OneDrive Microsoft Corporation 2016/12/13 88.7 MB 17.3.6720.1207
Microsoft Solitaire Collection Microsoft Studios 2016/12/13 3.12.12120.0
Microsoft Sticky Notes Microsoft Corporation 2016/12/15 1.3.0.0
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 2016/10/07 9.69 MB 8.0.59193
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 Microsoft Corporation 2016/10/07 9.05 MB 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 2016/10/07 9.05 MB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 2016/10/12 8.23 MB 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Corporation 2016/10/07 12.2 MB 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 2016/10/07 17.0 MB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 2016/10/07 17.0 MB 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 2016/10/12 16.4 MB 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 2016/10/12 25.5 MB 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 2016/10/12 22.2 MB 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Corporation 2016/10/07 20.5 MB 11.0.61030.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Corporation 2016/10/07 17.3 MB 11.0.61030.0
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 Microsoft Corporation 2016/10/07 22.5 MB 14.0.23506.0
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 Microsoft Corporation 2016/10/07 18.7 MB 14.0.23506.0
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Microsoft Corporation 2016/10/14 8.01 MB 10.0.50903
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - 日本語 Microsoft Corporation 2016/10/14 8.01 MB 10.0.50903
MyEPSON Portal SEIKO EPSON Corporation 2016/10/10
OneNote Microsoft Corporation 2016/12/16 17.7668.57601.0
People Microsoft Corporation 2016/12/08 10.1.3160.0
PowerDirector CyberLink Corp. 2016/10/07 336 MB 12.0.4502.0
Realtek Ethernet Controller Driver Realtek 2016/09/20 3.96 MB 10.9.422.2016
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 2016/09/20 45.6 MB 6.0.1.7855
RunBooster SkyNET Corporation 2016/10/10 1.81 MB 1.0.2
Store Purchase App Microsoft Corporation 2016/10/10 11608.1000.2431.0
VLC media player VideoLAN 2016/10/12 120 MB 2.2.4
WinRAR 5.31 (64-bit) win.rar GmbH 2016/10/13 5.37 MB 5.31.0
Xbox Microsoft Corporation 2016/12/23 24.24.20004.0
Xbox Identity Provider Microsoft Corporation 2016/10/10 11.19.19003.0
はじめに Microsoft Corporation 2016/12/14 4.2.29.0
アプリ インストーラー Microsoft Corporation 2016/10/10 1.0.2181.0
アラーム & クロック Microsoft Corporation 2016/12/13 10.1612.3343.0
カメラ Microsoft Corporation 2016/12/13 2016.1101.20.0
ストア Microsoft Corporation 2016/12/14 11610.1001.23.0
テレBing Microsoft Corporation 2016/10/10 1.0.1.0
ニュース Microsoft Corporation 2016/12/25 4.18.41.0
フィードバック Hub Microsoft Corporation 2016/11/17 1.1610.3143.0
フォト Microsoft Corporation 2016/11/23 16.1118.10000.0
ボイス レコーダー Microsoft Corporation 2016/12/13 10.1612.3352.0
マップ Microsoft Corporation 2016/12/14 5.1611.3342.0
メッセージング Microsoft Corporation 2016/10/10 3.19.1001.0
メール/カレンダー Microsoft Corporation 2016/12/18 17.7714.42037.0
天気 Microsoft Corporation 2016/12/16 4.18.37.0
新しい Office を始めよう Microsoft Corporation 2016/11/17 17.7608.23501.0
映画 & テレビ Microsoft Corporation 2016/12/14 10.16112.10221.0
電卓 Microsoft Corporation 2016/12/13 10.1612.3341.0
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「Related Products」の広告を消したい。